Treasure Hunter's Handbook

At Blue Otter Toys we recognize that children deserve to be surrounded by beauty and lasting quality. We believe in slow and simple joys, products that enrich and bring a sense of wonder and imagination, an invitation to play. 

Our curated collection of children’s products honor childhood and are made with integrity. We believe our products make the world a better, more beautiful, gentler place for our children to grow up in. 

You can expect to find high quality toys and children's products, ethically made, with the finest materials available.

• You may return your unused, resaleable product within 30 days for a full product refund. Up to 60 days you may return the item for a store credit or exchange.
• EXTENDED HOLIDAY RETURNS: Orders placed from 11/15 to 12/31 may be returned up to January 31 (Some items may be marked as a final sale)
• Call us at (805) 57-OTTER, (805-576-8837) to initiate a return.
• If your product is defective or does not match the description, please call our number and we send you a return shipping label.

See our full return policy here

We ensure prompt delivery of your package to USPS, UPS, or FEDEX. We cannot be responsible for late, lost, or missing packages.

All orders are insured for up to $100. If an order goes missing, or arrives damaged, please contact us and we can direct you on how to file a claim with the carrier.

We also offer comprehensive hassle-free insurance at check-out for the full value of your order, which we recommend for orders over $100 and/or if you do not want the hassle of filing a claim with the carrier yourself.

We have spent too much time finding the finest toys on earth for you not to have a smile on your face when you receive your order..

If your experience with us lets you down in any way, please contact us right away at info@blueottertoys.com or at (805) 57-OTTER, (805-576-8837) and we will make it right.